S & J Inc.

My experience with S&J has been stressful, unpleasant and EXTREMELY disloyal. They do not understand the concept of loyalty towards long term customers. I have been purchasing zippers from them for over 7 years. In the beginning they were always very unreasonable to payment terms but I dealt with it until I was finally able to work something out with them. However after years of working with them, I had hired a new production coordinator to purchase zippers from them and they tricked her into the old payment terms, when I caught on to what they did I asked them why, they said it was because of an "assumed canceled order from a few years back" My first question is "Why are you coming after me for an assumed canceled order that happened a few years ago , now?" Christine in the accounting department said exactly " I think its because of a canceled order from a few years ago but Im not sure" Hmm... Im not sure what kind of business your running over there Christine, but it sounds very unorganized. Secondly, every time I tried getting Christine on the phone to communicate and find some logic behind all of this, she would have her employee Alma tell me she was not there when I could hear her in the back round. Ive been in this business for over 10 years and I have to be honest, this is A FIRST for me. Its unfortunate because I can list at least 5 other zipper companies that do EXACTLY what they do not to mention this industry is very small and I get asked very often for zipper referrals, you better believe I will NEVER refer S&J to anyone unless they are interested in getting screwed over... I can find there products on the streets of downtown Los Angeles at ANY retail store for the SAME price as what they are selling there zippers for. Anyway, If you are in need of zippers don't go here, visit Zip Up Zipper or UCAN ZIPPER have amazing service and understand the word "loyalty".

• Donna M. September 2016

  Bad place for zipper purchasing

  My experience with S&J has been stressful, unpleasant and EXTREMELY disloyal. They do not understand the concept of loyalty towards long term customers. I have been purchasing zippers from them for over 7 years. In the beginning they were always very unreasonable to payment terms but I dealt with it until I was finally able to work something out with them. However after years of working with them, I had hired a new production coordinator to purchase zippers from them and they tricked her into the old payment terms, when I caught on to what they did I asked them why, they said it was because of an "assumed canceled order from a few years back" My first question is "Why are you coming after me for an assumed canceled order that happened a few years ago , now?" Christine in the accounting department said exactly " I think its because of a canceled order from a few years ago but Im not sure" Hmm... Im not sure what kind of business your running over there Christine, but it sounds very unorganized. Secondly, every time I tried getting Christine on the phone to communicate and find some logic behind all of this, she would have her employee Alma tell me she was not there when I could hear her in the back round. Ive been in this business for over 10 years and I have to be honest, this is A FIRST for me. Its unfortunate because I can list at least 5 other zipper companies that do EXACTLY what they do not to mention this industry is very small and I get asked very often for zipper referrals, you better believe I will NEVER refer S&J to anyone unless they are interested in getting screwed over... I can find there products on the streets of downtown Los Angeles at ANY retail store for the SAME price as what they are selling there zippers for. Anyway, If you are in need of zippers don't go here, visit Zip Up Zipper or UCAN ZIPPER have amazing service and understand the word "loyalty".